Terms and conditions

  1. Introduction

These terms and conditions govern the use of the Portanza website and the consultation and inquiry of the products or services from Portanza. By accessing the website or engaging with Portanza, you agree to be bound by these terms and conditions.

  1. Products and Services

Portanza specialises in the design, installation, and maintenance of elevators and hydraulic parking systems.

  1. Query Submission
  • Customers can submit queries regarding products or services through the Portanza website.
  • Portanza will respond to queries promptly and provide necessary information to the customer.
  1. Consultation
  • Following query submission, Portanza will engage with the customer to discuss requirements, specifications, and pricing.
  • All agreements, contracts, and transactions will be conducted upon consultation, adhering to applicable laws and regulations.
  1. Pricing and Payment
  • Pricing for products and services will be provided upon discussion with the customer.
  • Payment terms and methods will be agreed upon during the consultation process.
  1. Delivery and Installation
  • Delivery and installation timelines will be communicated to the customer during consultation procedures.
  • Portanza will strive to meet agreed-upon timelines but will not be liable for delays due to unforeseen circumstances.
  1. Warranty and Maintenance
  • Portanza offers warranty and maintenance services for its products. Details of warranties will be provided to the customer during consultation procedures.
  • Customers are responsible for adhering to recommended maintenance schedules to ensure the longevity and performance of products.
  1. Limitation of Liability
  • Portanza will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use its products or services.
  1. Governing Law
  • These terms and conditions are governed by the laws of New South Wales, Australia.
  1. Modification of Terms
  • Portanza reserves the right to modify these terms and conditions at any time. Changes will be effective upon posting on the Portanza website.
  1. Contact Information
  • For queries or concerns regarding these terms and conditions, please contact Portanza at hello@portanza.com.au

By engaging with Portanza or using its website, you acknowledge that you have read, understood, and agreed to these terms and conditions.

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